Member Services

Our responsibility as your Touchstone Energy Cooperative is to provide you with safe, reliable electric service at affordable rates.  We have requirements to address issues of safety, grid integrity, and cost fairness.  They are:

1. Protect the safety of member-consumers and cooperative employees
2. Maintain the integrity and reliability of the grid
3. Ensure cost fairness

In this section you will find information regarding our services offered.  Click on the links to the right to find more information.

Site Developed in part by Basin Electric Power Cooperative

• Complaint Procedure
• Electrical Wiring
• Energy Calculator
• ERC Loans
• Heating & Cooling System Installation
• Iowa One Call
• Load Control (Switch Makes Sense)
• New Service
• New Structure Building Code
• Outages
• Patronage Dividends
• Estate Patronage
• Unclaimed Dividends
• Payment Options
• Budget Billing
• Credit Card
• Pay By Bank Draft
• Rebates
• Renewable Energy